Shipping perishable goods can be tricky business!

We offer shipping via FedEx Overnight to the continental United States.

(Please e-mail us to inquire about Alaska & Hawaii!).

We DO NOT ship the same day and our shipments cannot be in transit over the weekend, so the destination, shipping method, and day + time of check out all impact when your order will arrive. Please read below carefully so you know when to expect your order.

For special requests please e-mail us at

FedEx Shipping Schedule
If you place your order before the 10 AM pst cutoff time on:

  • Monday - orders ship Tuesday for Wednesday delivery.
  • Tuesday - orders ship Wednesday for Thursday delivery.
  • Wednesday - orders ship Thursday for Friday delivery.
  • Placing orders Thursday, Friday, Saturday or Sunday - orders ship Monday for Tuesday delivery.

*We do not ship via FedEx on Friday, Saturday or Sunday.

For any clarification on our shipping policies or delivery info for your shipment please

If you have an urgent order to ship Friday for Saturday please
e-mail us at

Return Policy
Haute Caviar Company fully guarantees all its products for freshness and quality. Inspect your order as soon as it arrives. If the ice packs are not cold and partially frozen, please send us a message on the site, so that we can immediately replace your product or credit your account. We appreciate your business and are committed to the best service we can provide.

We do not accept returns after the product has been sampled or otherwise eaten by the customer.

Our Story

Our Founder started in the industry in the back and front of the house of her own restaurant before working for wineries and then in agriculture and fisheries. We have such deep respect for Chefs and are continually inspired by their hard work, creativity and altruistic ways in which we all connect. We source quality with our clients in mind always. We look forward to working with you and value our connections and strive for the best to fit your needs.

Our Mission

Our mission and credo Being a discerning caviar expert and having deep core values is how we lead our business. Bringing fresh and natural caviar and roe to our Chefs is our pleasure.


Loving what we do and valuing our Chefs and community we love to exchange conversations on social streams and invite other inspired guests to join in and introduce them to you and your venue. Please follow us on our social channels.